At VOXTORE LLC, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and ship orders.
Order Processing Time
- All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
- Standard Shipping: 5–10 business days
- Delivery times may vary depending on your location, carrier delays, weather conditions, or high-demand periods.
Shipping Charges
- Shipping charges (if applicable) are calculated and displayed at checkout.
- Any promotions or free shipping offers will be clearly mentioned on the website.
Shipping Locations
- We currently ship within the United States.
- At this time, we do not offer international shipping unless stated otherwise.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor your shipment’s progress.
Incorrect or Incomplete Address
- Please ensure your shipping address is correct at checkout.
- VOXTORE LLC is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact us.
- In rare cases of lost shipments, we will work with the carrier to resolve the issue.
Damaged Packages
- If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
Contact Us
For any questions regarding shipping, please contact us:
Business Name: VOXTORE LLC
Email: support@voxtore.shop
Phone: +1 (505) 292-9110
Address: 6903 4TH ST NW, ALBUQUERQUE, NM 87107,US
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)